Dining Team Lead: Givens Highland Farms

Givens Highland Farms · 200 Tabernacle Rd, Black Mountain, NC 28711

Join our team and benefit from:

  • $1,000 sign-on bonus for full-time (paid out in increments over the first six months)
  • Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost –free basic coverage!
  • Free short-term disability, life insurance, & access to our employee assistance program
  • Uniform allowances
  • Paid time off (PTO)
  • Referral Bonus Program
  • 403(b) retirement plan with up to a 6% matching
  • Educational assistance & professional development opportunities
  • Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
  • Plus so much more! 

Givens Highland Farms, a nonprofit continuing care retirement community in Black Mountain, is hiring a full-time Dining Team Lead. In this position, you will play a vital role in managing our dining team to deliver a high-quality dining experience and service to our community. The Dining Team Lead will have a unique opportunity to channel their knowledge, skills, ambition, and expertise in a meaningful way that directly impacts the lives of our residents, guests, and team members.

What you'll do:

  • Responsible for organization, set-up, and closing of dining rooms, kitchen, dish room, and the Deli
  • Assist in planning, organizing, and executing events and functions
  • Assist the Certified Dietary Manager by attending meetings in their absence and performing assigned tasks
  • Assist in the completion of all printed menus and help guide residents in menu selection as needed
  • Assist the production team by providing routine feedback of plate appearance, portion sizes, garnish, condiments, etc.
  • Ensure proper meal service techniques are followed (i.e. serve from left, pick up from right, serve courses in proper order, etc.)
  • Respond and answer resident concerns, requests, and questions
  • Responsible for organizing reservations for resident events
  • Responsible for recruiting, interviewing, hiring, training, and supervising wait staff team members
  • Coordinate with the Dining Services Director and Assistant Director to complete initial 90 days of employment, as well as annual employee evaluations
  • Maintain a welcoming and courteous disposition with residents and team members
  • Manage and support the POS equipment and become FullCount “super-user”: register programming, run back-office reports, enter new residents in system, address resident billing complaints, etc.
  • Lead effort to implement and streamline technology in the Dining Department
  • Complete bi-weekly payroll duties as assigned
  • Communicate with Dining Services Director and Assistant Director regarding resident meal accounts and departmental charges
  • Lead all dining personnel and is responsible for the overall supervision of the Dining Service department
  • Responsible for scheduling of Dining employees
  • Food and beverage ordering and stocking as assigned
  • Instruct employees in the use, care, and maintenance of equipment; maintains safety standards & practices
  • Must be supportive of the teams and promote the team concept and nurture an inclusive and welcoming environment

What you'll need:

  • High School or equivalent is required, while some higher education is preferred
    • Courses or Training in Hospitality Management or Culinary Management is desired
  • Minimum 3 years in hospitality, food service, or restaurant environment operations
  • FOH supervision/management experience is highly preferred  
  • Working knowledge of sanitary standards related to food handling, preparation, and service. 

Compensation: $18 - $20 per hour based on your experience and skillset plus the $1,000 sign-on bonus and our comprehensive benefits package!  

Givens Communities operates in compliance with the Centers for Medicare and Medicaid Services (CMS) COVID-19 vaccination mandate. This means employees working in our assisted living or skilled nursing facilities must have received their first COVID-19 vaccination by a deadline of January 27, 2022. Requests for medical or religious exemptions from this requirement will be considered on a case-by-case basis. 

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